We are here to help! First, we ask the recipient to check their Spam folders.
If they still can't locate it - for an expedited resolution, please complete a Gift Card Inquiry Form to submit all details. You'll need:
- Your order #
- Copy of email confirmation (attach to inquiry)
Or you may speak to a guest service representative at 1-866-GRINGOS, M-F | 8am - 4pm